Meet Monica Moldovan
An Introduction to Our Senior Key Accounts Manager
Whether you are a longstanding client of Express Business Funding, or you’ve just partnered with us, you likely know Monica Moldovan. If you don’t, we would love to take the chance to introduce her to you.
Monica is EBF’s Senior Key Account Manager, our longest-standing member of the family (having been part of the team for over 20 years), and the friendly voice you hear on the other end of the line when you need assistance. Monica’s warm, sincere approach to everyone that she meets has made her the go-to account manager for every client that we provide services to.
Many of the customers whom we have completed rendering services to still call in, just to have a friendly chat with Monica. This is not a superfluous statement – she truly has garnered relationships by going above and beyond for every person she encounters. This is something Monica takes great pride in too. When asked, Monica will gladly tell you that her favourite part of her job is, without a doubt, the relationships that she forms with customers.
Monica is the embodiment of the EBF promise to our customers, “You are more than just a number”.
Monica’s high level of efficiency does not only apply to her client-facing work. When she is not making things happen for our customers, she is diligently working in the back end. From her highly effective administrative skills to her ability to expertly pre-vet customers, Monica is one of EBF’s most important assets. This is also largely thanks to the relationships that she has formed internally. Her care and compassion extend to our team, who have found a true friend in times of turmoil, a voice of reason in times of uncertainty, and a cheerleader whenever a new milestone is achieved.
EBF would not be what it is without Monica as part of the team, and it is for this reason that we are truly excited for you to meet her if you have not done so already! If you would like to chat with Monica, you can connect with her on LinkedIn here, or by getting in touch with us here.